Compliance frameworks, security audits, and quality certifications this company maintains.
Airbnb complies with the California Privacy Rights Act, giving California hosts and guests rights to access, correct, delete, and limit the sharing of their personal data collected through the Airbnb platform.
Airbnb complies with China's Personal Information Protection Law for its operations in the Chinese market, implementing localized data governance controls for host and guest data processed within mainland China.
Airbnb adheres to FTC Act requirements including transparent fee disclosure, honest representation of listings, and clear cancellation policy communication to protect consumers from deceptive trade practices on its marketplace.
Airbnb's web platform and mobile apps are designed to meet WCAG 2.1 Level AA accessibility standards, ensuring that both hosts and guests with disabilities can list, discover, and book accommodations independently.
Airbnb undergoes annual SOC 2 Type II audits covering security, availability, and confidentiality controls for its marketplace platform and guest payment data.
Airbnb is PCI DSS Level 1 certified, the highest payment card industry standard, covering its global guest payment processing and host payout infrastructure.
Airbnb complies with the EU General Data Protection Regulation covering data rights, retention, and processing for its 150M+ registered users across Europe.
Airbnb complies with the California Consumer Privacy Act, providing California users with data access, deletion, and opt-out rights for personal data sharing.
Airbnb holds ISO 27001 certification for its information security management system governing host and guest personal data and platform infrastructure.
Airbnb maintains ADA-compliant web and mobile experiences and provides accessibility filters for guests to find listings with wheelchair access and other accommodations.