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Bandwidth
Communications Platform

Bandwidth Company Overview

Bandwidth logo

Bandwidth

● Active
Communications Platform · Raleigh, NC · Est. 2001
CPaaSCloud CommunicationsVoice↗ Website
$1.2B
Valuation
$610M
Revenue
1k+
Employees
2001
Founded

Bandwidth is a cloud-native communications platform and licensed US carrier that provides voice, messaging, and 911 services to enterprises and UCaaS providers through owned telecommunications infrastructure. Unlike software-only CPaaS vendors, Bandwidth owns and operates its own nationwide network, giving customers direct-to-carrier quality and pricing for SIP trunking, programmable voice, toll-free, and A2P SMS services.

Recent Press
5 items
Press Release·2026-02-19
Bandwidth Announces Fourth Quarter and Full Year 2025 Financial Results; Approves $80 Million Share Repurchase Program
Bandwidth reported full-year 2025 revenue of $753.8 million with improved Adjusted EBITDA of $93.3 million and free cash flow of $56.6 million, while its Board authorized an $80 million share repurchase program and issued 2026 revenue guidance of $864–$884 million.
Product Launch·2025-10-30
Bandwidth Unveils Bandwidth AI at Reverb25, Giving Enterprises Flexible Paths to Integrate Conversational AI Into Communications
At its annual Reverb25 product keynote, Bandwidth announced Bandwidth AI, a new strategic offering enabling enterprises to integrate conversational AI voice agents into production communications environments via the Maestro platform.
Press Release·2025-10-28
Bandwidth Announces Third Quarter 2025 Financial Results
Bandwidth reported Q3 2025 financial results reflecting sustained business performance, record million-dollar-plus enterprise deals, and continued adoption of AI-driven voice through its Maestro platform and Communications Cloud.
Press Release·2025-09-24
Bandwidth Expands Bring Your Own AI Approach With Support for OpenAI Realtime API to Power Advanced AI Voice Agents
Bandwidth announced support for OpenAI's Realtime API within its enterprise communications platform, enabling customers to power advanced AI voice agents using GPT language models across Bandwidth's global edge infrastructure.
Press Release·2025-05-01
Bandwidth Announces Return of The Texties, Honoring Innovators in Business Messaging
Bandwidth announced the return of The Texties, an award series recognizing companies and individuals redefining how businesses connect with customers through text messaging, celebrating innovation in patient engagement, brand promotion, and student success.
Company History
8 milestones
Bandwidth was founded in Raleigh, North Carolina as a licensed telecommunications carrier, originally providing wholesale voice and messaging services to operators. The company built its own network infrastructure from day one rather than reselling third-party carrier capacity.

Bandwidth Organization Structure & Team

Org Chart
1,400 employees · Click a leader to explore their team
1,430 across 12 departments
Chief Executive Officer
David Morken
Daryl Raiford — Departments
· 1430 people across 12 depts

Bandwidth Financials, Revenue & Market Share

Annual Revenue
$610M
+8% vs prior year
YoY Growth
+8%
From $430M to $610M
Revenue / Employee
$400K
Annual revenue per full-time employee
Revenue Growth
2021
2022
2023
2024
2025
$430M
$480M
$520M
$564M
$610M
Market Share
US CPaaS and Cloud Voice Market
8%
share
Bandwidth
8%
Twilio
22%
Vonage (Ericsson)
12%
Sinch
5%
Infobip
7%
$90B
TAM
$25B
SAM
$560M
SOM
Revenue Streams
Cloud Communications Revenue55%
Other Revenue (Wholesale and Operator)30%
911 and Emergency Services15%
Business Units
Cloud Communications55%
Enterprise API platform business providing programmable voice, SIP trunking, toll-free numbers, and A2P SMS to UCaaS platforms, enterprises, and software companies through Bandwidth's owned carrier infrastructure.
Wholesale and Interconnect30%
Traditional carrier interconnect and wholesale voice termination revenue from other telecom operators routing traffic over Bandwidth's US network.
Emergency Services (911)15%
Mission-critical 911 platform services enabling cloud communications providers and enterprises to meet emergency calling requirements under FCC regulations.

Bandwidth Internal Tools & Processes

Internal Tools
12 departments
Engineering480 people · 3 roles
Standards & Certifications
10 standards
Compliance frameworks, security audits, and quality certifications this company maintains.
Security
SOC 2 Type II
Certified
Bandwidth maintains SOC 2 Type II certification for its cloud communications platform and carrier infrastructure, providing enterprise customers with independent assurance of security, availability, and confidentiality controls across its network operations.
Security
ISO 27001
Certified
Bandwidth's information security management system is ISO 27001 certified, covering its cloud voice, messaging, and 911 infrastructure operations to ensure systematic protection of communications data processed on behalf of enterprise and UCaaS customers.
Regulatory
FCC Licensed Carrier
Compliant
Bandwidth holds FCC licenses as an authorized US telecommunications carrier, including CLEC and IXC authority, enabling it to provide legally compliant voice origination, termination, and 911 services directly to enterprises without relying on third-party carrier partnerships.
Regulatory
STIR/SHAKEN
Compliant
Bandwidth fully implements STIR/SHAKEN caller authentication on its voice network, digitally signing all originating calls to combat spoofed caller ID and comply with FCC mandate requirements protecting consumers from illegal robocall operations.
Safety
Kari's Law and RAY BAUM'S Act
Compliant
Bandwidth's 911 platform is compliant with Kari's Law and RAY BAUM'S Act requirements, ensuring that enterprise UCaaS customers using Bandwidth's emergency calling services can route 911 calls with accurate dispatchable location information to the correct PSAP.
Regulatory
CTIA 10DLC
Compliant
Bandwidth is a founding participant in the 10DLC campaign registration ecosystem and operates as a carrier in the Campaign Registry, enforcing compliant A2P SMS sending for all enterprise customers and rejecting unregistered traffic in accordance with CTIA messaging principles.
Privacy
GDPR
Compliant
Bandwidth complies with GDPR for European operations, particularly through its Voxbone subsidiary operating in the EU, maintaining data processing agreements and EU-based data residency for communications data processed on behalf of European enterprise customers.
Privacy
HIPAA
Compliant
Bandwidth provides HIPAA-compliant voice and messaging services for healthcare enterprise customers, executing Business Associate Agreements and operating infrastructure controls that support healthcare organizations meeting HIPAA security rule requirements for communications data.
Security
PCI DSS
Certified
Bandwidth is PCI DSS certified to support payment-related voice and SMS use cases, including IVR payment processing and transaction authentication calling that handles cardholder data within Bandwidth's carrier-grade secure infrastructure.
Privacy
CPNI Compliance
Compliant
As a licensed US carrier, Bandwidth complies with FCC Customer Proprietary Network Information (CPNI) regulations, restricting how it collects, uses, and discloses subscriber communications data and implementing mandatory CPNI annual certification and safeguard procedures.

Bandwidth Interview Preparation

Interview Prep
Role-specific interview questions and keywords. Select a department, then click any role to prepare.
Engineering· 3 roles

Bandwidth Products & Competitors

Product Suite
5 products · select one to explore
Communications Platform
Voice API
Bandwidth Voice API
Carrier-Grade Programmable Voice Built on Your Own Network

Bandwidth Voice API is a REST-based programmable voice platform built on Bandwidth's owned and operated licensed US carrier network. It enables enterprises and UCaaS platforms to build outbound calling, IVR, conference bridges, call recording, and SIP trunking integrations with carrier-native quality — delivering direct-to-carrier voice without the markup and intermediary quality degradation of wholesale CPaaS providers.

Use Cases
Powering Microsoft Teams Direct Routing for enterprise customers who need PSTN voice calling through Teams without purchasing calling plans from MicrosoftBuilding a multi-level IVR system for a healthcare contact center using Bandwidth's BXML verb language to route patients to the correct department with sub-second response timeDeploying Bandwidth SIP trunks into a Cisco CUCM enterprise PBX environment to replace legacy AT&T POTS lines, reducing per-minute costs by 35%
No image
Key Customers
MSFT
Microsoft Teams
ZM
Zoom Phone
CSCO
Cisco Webex
Competitive Intelligence
VSTwilio Voice
THEM

Twilio Voice is a programmable cloud voice API providing global PSTN access for outbound calls, IVR, conferencing, and SIP trunking through Twilio's cloud platform built on wholesale carrier agreements.

EDGE

Owned licensed US carrier network with direct-to-carrier quality versus Twilio's wholesale carrier model, reducing per-minute costs and eliminating intermediary quality degradation

VSSinch Voice API
THEM

Sinch Voice API is a cloud voice platform offering programmable calls, SIP trunking, and IVR capabilities built on Sinch's global carrier infrastructure, primarily serving European and international markets.

EDGE

Deeper US carrier network ownership with licensed CLEC and IXC status and native 911 integration in a single vendor relationship

VSVonage Voice API
THEM

Vonage Voice API provides cloud programmable voice including SIP trunking, WebRTC calling, and IVR with global PSTN reach through Ericsson's acquired network infrastructure.

EDGE

Purpose-built US carrier licensing and direct AT&T, Verizon, and T-Mobile interconnects versus Vonage's primarily wholesale carrier routing

Related Companies

Sinch logo
Sinch
Communications Platform
Sinch is a global cloud communications platform that enables businesses to engage customers through SMS, voice, email, and rich messaging channels via APIs and no-code tools. It serves over 150,000 businesses worldwide — including major banks, retailers, and healthcare providers — powering customer authentication, marketing campaigns, and conversational AI interactions at massive scale.