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Bank of America
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Bank of America Company Overview

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Bank of America

● Active
Banking · Charlotte, North Carolina · Est. 1998
BankingFinancial ServicesInvestment BankingWealth Management↗ Website
$351.9B
Valuation
$105.4B
Revenue
213k+
Employees
1998
Founded

Bank of America Corporation is one of the world's largest financial institutions, headquartered in Charlotte, North Carolina, providing consumer banking, global wealth management, global banking, and global markets services to individuals, businesses, and governments in over 35 countries. With approximately 213,000 employees and 69 million consumer and small business clients, it is one of the top global banks by total assets.

Recent Press
5 items
Press Release·2026-01-14
Bank of America Reports Fourth Quarter 2025 Financial Results; Net Income Rises 12% to $7.6 Billion
Bank of America reported Q4 2025 net income of $7.6 billion, up 12% from Q4 2024, with EPS of $0.98 per share, an 18% increase year-over-year, supported by strong performance across consumer banking, wealth management, and global markets.
Press Release·2025-12-10
BofA Global Research Forecasts Stronger-than-Expected Economic Growth in 2026, Citing AI Impacts on Productivity and Investment
BofA Global Research published its 2026 outlook forecasting stronger-than-expected economic growth, highlighting AI's impact on economic growth, corporate investment patterns, and inflation dynamics heading into the new year.
Press Release·2025-10-22
Bank of America Declares Fourth Quarter 2025 Stock Dividends
Bank of America's Board of Directors declared a regular quarterly cash dividend of $0.28 per share on common stock, payable on December 26, 2025, reflecting the bank's commitment to returning capital to shareholders.
Press Release·2025-07-15
Bank of America Reports Second Quarter 2025 Financial Results
Bank of America reported strong Q2 2025 financial results with net income growth and revenue surpassing $110 billion on an annual run-rate basis, driven by organic growth across all business segments and 19% EPS growth for the full year.
Press Release·2025-04-24
Bank of America Declares Second Quarter 2025 Stock Dividends
Bank of America declared its second quarter 2025 stock dividends on preferred stock, continuing its regular dividend program for shareholders.
Company History
8 milestones
Amadeo Giannini founded the Bank of Italy in San Francisco to serve working-class immigrants denied service by traditional banks, pioneering branch banking and consumer lending concepts.

Bank of America Organization Structure & Team

Org Chart
213,000 employees · Click a leader to explore their team
207,800 across 12 departments
Chief Executive Officer
Brian Moynihan
Alastair Borthwick — Departments
· 207800 people across 12 depts

Bank of America Financials, Revenue & Market Share

Annual Revenue
$105.4B
+3% vs prior year
YoY Growth
+3%
From $85.5B to $105.4B
Revenue / Employee
$478K
Annual revenue per full-time employee
Revenue Growth
2020
2021
2022
2023
2024
2025
$85.5B
$89.1B
$94.9B
$98.6B
$101.9B
$105.4B
Market Share
U.S. Retail Banking Deposits
11%
share
Bank of America
11%
JPMorgan Chase
14%
Wells Fargo
9%
Citigroup
8%
Goldman Sachs
5%
$600B
TAM
$200B
SAM
$101.9B
SOM
Revenue Streams
Net Interest Income52%
Consumer & Wealth Fees28%
Investment Banking & Trading14%
Other Non-Interest Income6%
Business Units
Consumer Banking38%
Provides everyday banking, mortgage, auto lending, and credit card products to 69 million consumer and small business clients across 3,700+ financial centers.
Global Wealth & Investment Management24%
Delivers wealth management, investment banking, and private banking services through Merrill Lynch Wealth Management and Private Bank to high-net-worth clients.
Global Banking22%
Serves large corporations, commercial real estate clients, and mid-market businesses with lending, treasury management, and investment banking solutions.
Global Markets16%
Provides fixed income, equity, and derivatives trading, research, and prime brokerage services to institutional investors and corporations worldwide.

Bank of America Internal Tools & Processes

Internal Tools
12 departments
Cybersecurity2800 people · 3 roles
Standards & Certifications
10 standards
Compliance frameworks, security audits, and quality certifications this company maintains.
Security
PCI DSS Level 1
Certified
Bank of America maintains PCI DSS Level 1 certification, protecting payment card data across its credit card, debit card, and merchant processing operations serving over 69 million consumer accounts.
Security
SOC 2 Type II
Certified
Bank of America's digital banking, cloud, and data platforms undergo annual SOC 2 Type II audits, ensuring security and availability controls for CashPro, Merrill Edge, and mobile banking services.
Security
ISO 27001
Certified
Bank of America holds ISO 27001 information security certification, underpinning its enterprise cybersecurity program protecting $3.4T in assets and the data of 69 million clients.
Regulatory
SOX
Compliant
Bank of America fully complies with Sarbanes-Oxley Act requirements, maintaining rigorous internal financial controls and audit processes across its publicly traded holding company structure.
Regulatory
Basel III
Compliant
Bank of America meets Basel III and U.S. enhanced prudential standards, maintaining a CET1 capital ratio above 11.5% and satisfying Fed stress testing requirements as a G-SIB institution.
Privacy
GDPR
Compliant
Bank of America complies with GDPR for its European client data, applying data minimization, consent management, and breach notification procedures across all EU-facing banking and capital markets operations.
Privacy
CCPA
Compliant
Bank of America complies with the California Consumer Privacy Act, providing California residents with data access, deletion, and opt-out rights for personal financial and marketing data.
Regulatory
BSA / AML
Compliant
Bank of America operates a comprehensive Bank Secrecy Act and Anti-Money Laundering program, monitoring billions of transactions for suspicious activity and filing SARs with FinCEN as required.
Accessibility
WCAG 2.1 Level AA
Compliant
Bank of America designs its online banking portal, mobile app, and ATM interfaces to WCAG 2.1 Level AA, ensuring accessible financial services for clients with visual, motor, and cognitive disabilities.
Security
NIST Cybersecurity Framework
Compliant
Bank of America implements the NIST Cybersecurity Framework across its enterprise IT and cybersecurity programs, providing a structured approach to identifying, protecting, detecting, responding to, and recovering from cybersecurity risks across one of the largest US financial institutions.

Bank of America Interview Preparation

Interview Prep
Role-specific interview questions and keywords. Select a department, then click any role to prepare.
Cybersecurity· 3 roles

Bank of America Products & Competitors

Product Suite
8 products · select one to explore
Banking
Platform
Bank of America Mobile Banking
Full-service banking app with AI-powered financial guidance

The Bank of America Mobile Banking app is a comprehensive digital banking platform serving 57 million verified digital users, providing account management, bill payment, Zelle peer-to-peer transfers, mobile check deposit, and Erica — the AI-powered virtual financial assistant that has handled over 2 billion client interactions. The app integrates with Merrill investment accounts and Bank of America credit cards, giving clients a unified view of their complete financial picture alongside personalized spending insights and proactive balance alerts.

Use Cases
Everyday banking management including account balance monitoring, bill pay scheduling, and transaction dispute filing from a smartphoneErica AI assistant interactions for personalized spending summaries, credit score monitoring, and cash flow alerts before due datesZelle peer-to-peer payment sending and receiving for rent, utilities, and personal transfers directly from the banking app without third-party accounts
No image
Key Customers
BAC
Bank of America Retail Customers
MER
Merrill Lynch Clients
SMB
Small Business Owners
Competitive Intelligence
VSChase Mobile App
THEM

The Chase Mobile app serves 68 million digital banking customers with account management, QuickPay with Zelle, Chase Sapphire travel rewards, and credit monitoring tools, positioning JPMorgan Chase as the digital banking leader by active user count.

EDGE

Bank of America's Erica AI virtual assistant has accumulated the deepest banking conversational AI experience in the US retail market with 2B+ client interactions, providing more proactive financial guidance than Chase's reactive self-service features

VSWells Fargo Mobile Banking
THEM

Wells Fargo's mobile banking app provides account management, mobile deposit, bill pay, and Zelle transfers for its retail banking customer base, targeting a broad consumer audience across checking, savings, and credit card products.

EDGE

BofA's Preferred Rewards loyalty program integration with the mobile app creates a differentiated engagement layer that ties product benefits to usage, driving higher app engagement and account consolidation than Wells Fargo's standalone banking app

VSCiti Mobile Banking App
THEM

The Citi Mobile Banking app provides account management, credit card rewards tracking, and mobile payment capabilities for Citibank's US and international retail banking customers, with particular strength in premium credit card management.

EDGE

Bank of America's broader retail banking network of 3,900 financial centers creates phygital service continuity between app and branch that pure-digital and card-focused banks like Citi cannot replicate for full-service banking customers

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