Compliance frameworks, security audits, and quality certifications this company maintains.
Electronic Arts maintains ISO 27001 certification for its information security management systems, protecting player account data, payment information, and game intellectual property across EA's global publishing infrastructure and online gaming services.
EA holds PCI DSS Level 1 certification for its EA app storefront and in-game purchase systems, ensuring that credit card and payment data from millions of EA Sports FC and Apex Legends Ultimate Team transactions are processed under the highest tier of payment card security compliance.
Electronic Arts complies with the Children's Online Privacy Protection Act (COPPA) across its games and EA app platform, implementing age-gating, parental consent mechanisms, and data minimization practices for players under 13 — critical for EA's family-oriented titles like The Sims and EA Sports FC.
EA complies with the EU General Data Protection Regulation across its European player base, maintaining privacy-by-design in its game services, providing data subject access request fulfillment, and ensuring lawful processing of the personal data of hundreds of millions of European players across EA Sports FC, Apex Legends, and The Sims.
All Electronic Arts titles carry ESRB age ratings applied through EA's internal content review process, ensuring parents and retailers can identify appropriate games for different age groups — from E for Everyone titles like EA Sports FC to M for Mature titles in the Battlefield franchise.
EA's European releases comply with PEGI (Pan European Game Information) age classification standards, which are legally mandated in many EU member states. EA's content localization and PEGI submission process ensures all titles receive appropriate age labels before European retail and digital distribution.
EA's online gaming infrastructure and EA app platform maintain SOC 2 Type II certification, providing institutional and enterprise partners with independent assurance that EA's security, availability, and confidentiality controls protecting player accounts and game data meet AICPA Trust Service Criteria.
Electronic Arts complies with the California Consumer Privacy Act for its California-resident player base, providing opt-out mechanisms for personal data sale, honoring data deletion requests, and publishing a compliant privacy policy covering EA's data practices across all EA app, console, and mobile game services.
Regulatory
Loot Box Disclosure
CompliantEA discloses item drop rates and odds for randomized content (loot boxes and player packs) across its games following regulatory scrutiny in Belgium, Netherlands, and other jurisdictions, and voluntary industry commitments. EA Sports FC Ultimate Team pack odds are publicly disclosed on EA's website and in-game.
Regulatory
Responsible Gaming Standards
CompliantEA implements responsible gaming features across its live service titles including spending limits, playtime reminders, and parental controls aligned with industry standards from the Entertainment Software Association (ESA) and regional bodies, addressing regulatory scrutiny around in-game purchasing in titles popular with younger audiences.