Compliance frameworks, security audits, and quality certifications this company maintains.
Marriott.com and the Marriott Bonvoy app are PCI DSS Level 1 certified, protecting payment card data for 210 million loyalty members and direct booking customers globally.
Marriott's global technology platforms including the central reservation system, property management systems, and Bonvoy loyalty platform hold SOC 2 Type II certification.
Marriott hotels worldwide follow ISO 22000 food safety management standards across all food and beverage outlets, ensuring the safety of meals served to millions of guests annually.
Marriott International complies with GDPR for all EU-based guests and Marriott Bonvoy members, following its 2018 Starwood data breach remediation that drove significant privacy program investment.
Marriott complies with the California Consumer Privacy Act, providing California Marriott Bonvoy members and hotel guests with full transparency and control over their personal travel data.
Accessibility
ADA Compliance
CompliantAll Marriott US hotel properties comply with ADA accessibility requirements, providing accessible rooms, ramps, elevators, and service accommodations for guests with disabilities.
Marriott holds ISO 14001 certification for its environmental management system, supporting its Serve360 sustainability platform targeting 50% reduction in carbon intensity per occupied room by 2030.
Environmental
LEED Certification
CertifiedOver 400 Marriott properties hold LEED (Leadership in Energy and Environmental Design) certification, demonstrating commitment to energy efficiency and sustainable construction across its hotel portfolio.
Environmental
Travelife Gold
CertifiedSelect Marriott European and resort properties hold Travelife Gold certification for sustainable tourism practices, demonstrating responsible sourcing, energy reduction, and community engagement.
Marriott follows OHSAS 18001 occupational health and safety standards across its hotel operations globally, protecting the health and safety of its 418,000 hotel associates worldwide.