Compliance frameworks, security audits, and quality certifications this company maintains.
PointClickCare EHR is designed to support HIPAA-compliant workflows, protecting protected health information (PHI) across clinical documentation, billing, and resident data stored within its cloud platform serving US post-acute care providers.
PointClickCare maintains SOC 2 Type II certification covering security, availability, and confidentiality, validating that its cloud infrastructure and data handling practices meet rigorous third-party audit standards required by enterprise healthcare customers.
PointClickCare complies with Canadas Personal Information Protection and Electronic Documents Act (PIPEDA), governing how resident and staff personal data is collected, used, and disclosed within its Canadian long-term care facility customers.
Regulatory
ONC Health IT Certification
CertifiedPointClickCare EHR holds ONC Health IT certification under the 21st Century Cures Act, enabling US care facilities to meet Meaningful Use and interoperability requirements for government reimbursement programs including Medicare and Medicaid.
PointClickCare supports HL7 FHIR R4 APIs, enabling bidirectional data exchange with hospitals, ACOs, and payer systems to meet CMS interoperability requirements and allow care coordination across the acute-to-post-acute continuum.
PointClickCare is ISO 27001 certified, demonstrating that its information security management system meets international standards for protecting sensitive healthcare data hosted in its multi-tenant SaaS cloud environment.
PointClickCare EHR and resident portal interfaces conform to WCAG 2.1 AA accessibility guidelines, ensuring clinical staff and residents with disabilities can fully interact with the platform across desktop and tablet devices used in care settings.
PointClickCare Billing and Revenue Cycle Management complies with PCI DSS standards for payment card data security, protecting resident and guarantor payment information processed through its integrated billing and collections workflows.
Regulatory
CMS Interoperability Rule
CompliantPointClickCare supports compliance with the CMS Interoperability and Patient Access Final Rule, enabling long-term care facilities to share admission, discharge, and transfer (ADT) notifications with required downstream providers and payers.
PointClickCare EHR is certified for Minimum Data Set (MDS) 3.0 submission, enabling skilled nursing facilities to accurately complete and transmit resident assessments to CMS for Quality Reporting Program (QRP) and reimbursement compliance.