Compliance frameworks, security audits, and quality certifications this company maintains.
Questrade undergoes annual SOC 2 Type II audits covering security, availability, and confidentiality controls to demonstrate that client trading data and account information are protected against unauthorized access.
Questrade maintains PCI DSS Level 1 certification to ensure cardholder data is handled securely across its payment processing infrastructure for account funding and fee collection.
Questrade holds ISO 27001 certification for its information security management system, providing a structured framework to protect client financial data and trading system integrity.
Questrade is a member of the Canadian Investment Regulatory Organization (CIRO), the national self-regulatory body that oversees investment dealers and ensures Questrade meets capital, conduct, and compliance requirements.
Questrade is a member of the Canadian Investor Protection Fund (CIPF), which protects eligible client assets up to $1M per account category in the event of Questrade's insolvency.
Regulatory
FINTRAC Compliance
CompliantQuestrade complies with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) anti-money laundering and know-your-client regulations, including client identity verification and transaction monitoring.
Privacy
PIPEDA / Bill C-11
CompliantQuestrade adheres to Canada's federal privacy legislation (PIPEDA and its successor Bill C-11) governing how personal and financial data of clients is collected, used, and disclosed across its platforms.
Regulatory
OSC Registration
CompliantQuestrade is registered with the Ontario Securities Commission (OSC) as an Investment Dealer and Portfolio Manager, authorizing it to offer self-directed brokerage and managed investment services across Canada.
Questrade is working toward WCAG 2.1 AA accessibility compliance across its Edge Web and mobile platforms to ensure all Canadians, including those with visual or motor impairments, can access their investment accounts.
Regulatory
AMF Registration
CompliantQuestrade is registered with the Autorite des marches financiers as a securities dealer in Quebec, enabling it to provide self-directed investing and portfolio management services to Canadian investors in the province under full regulatory oversight.