Compliance frameworks, security audits, and quality certifications this company maintains.
Sony Interactive Entertainment maintains PCI DSS Level 1 certification for PlayStation Network's payment processing infrastructure, which handles $10B+ in annual digital storefront transactions across 120M+ monthly active PSN users.
PlayStation Network's cloud infrastructure, user data handling, and digital commerce systems undergo SOC 2 Type II audits covering security, availability, and confidentiality controls for SIE's global online gaming platform.
Sony Interactive Entertainment's information security management systems are ISO 27001 certified, governing data protection for PlayStation Network user accounts, payment data, and proprietary game development IP across SIE's global operations.
Sony Interactive Entertainment complies with GDPR for its European PlayStation Network users, maintaining lawful bases for PSN account data processing, parental consent mechanisms for PlayStation accounts under 16, and data subject rights request workflows across SIE's EU operations.
SIE's PlayStation Network implements COPPA-compliant parental controls and consent mechanisms for users under 13 in the United States, including parental sub-account management tools and age-gated content restriction for PlayStation's younger user base.
Regulatory
ESRB / PEGI Rating Compliance
CompliantPlayStation Store enforces ESRB (North America) and PEGI (Europe) age rating compliance for all games sold through the digital storefront, with parental control systems that restrict access to M/18+ rated content based on account age verification.
PlayStation 5 hardware and accessories comply with EU RoHS (Restriction of Hazardous Substances) and WEEE (Waste Electrical and Electronic Equipment) Directives, with Sony's PS5 product line meeting European environmental standards for consumer electronics sold in EU markets.
Privacy
FTC COPPA Safe Harbor
CertifiedPlayStation Network participates in an FTC-approved COPPA Safe Harbor program, demonstrating SIE's commitment to protecting the privacy of child users on its platform through independently audited privacy practices and parental consent mechanisms.
Sony Interactive Entertainment's manufacturing and operational facilities maintain ISO 14001 environmental management certification, supporting Sony Group's Road to Zero environmental plan and PlayStation 5's design commitments to reduce per-unit power consumption vs. PS4 Pro.
Accessibility
Accessibility Standards (ADA / EN 301 549)
CompliantPlayStation 5 and PlayStation Network meet ADA accessibility requirements for US users and EN 301 549 for EU, with SIE's The Last of Us Part II winning multiple accessibility awards for its 60+ accessibility features including full audio description, navigation assist, and high contrast modes.