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BigCommerce
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BigCommerce Company Overview

BigCommerce logo

BigCommerce

● Active
Software · Austin, Texas · Est. 2009
E-CommerceSaaSHeadless CommerceRetail Tech↗ Website
$600M
Valuation
$345M
Revenue
1k+
Employees
2009
Founded

BigCommerce is a NASDAQ-listed open SaaS e-commerce platform that enables mid-market and enterprise retailers to build, manage, and scale online stores with full customization flexibility. Serving over 45,000 merchants across 150 countries, BigCommerce offers headless commerce architecture, B2B functionality, and multi-channel selling across Amazon, eBay, and social commerce platforms.

Recent Press
5 items
Press Release·2026-02-12
BigCommerce Reports Fiscal 2025 Revenue of $342 Million with Nearly $32 Billion GMV
BigCommerce posted fiscal 2025 revenue of $342 million (+3% YoY) with GMV of nearly $32 billion and total ARR of $359.1 million, while improving non-GAAP operating income to $28 million.
Press Release·2026-02-12
BigCommerce Guides First-Ever GAAP Profitability for Full-Year 2026 with 2–8% Revenue Growth
BigCommerce guided 2026 revenue of $347.5–$369.5 million (+2–8% YoY) with a non-GAAP operating margin of 10–14%, and expects to achieve GAAP profitability for the first time in company history.
Product Launch·2026-02-12
BigCommerce to Launch BigCommerce Payments with PayPal in Q1 2026
BigCommerce announced plans to launch BigCommerce Payments powered by PayPal in Q1 2026, creating a new revenue stream and giving merchants an integrated payment solution directly within the platform.
Partnership·2026-01-20
BigCommerce Joins Google Universal Commerce Protocol for Agentic AI Shopping
BigCommerce was included as a launch partner in Google's Universal Commerce Protocol (UCP) in January 2026, an open standard enabling AI agents to interact across the shopping journey, alongside integrations with OpenAI, Microsoft, and Perplexity.
Partnership·2025-09-15
BigCommerce Expands Stripe Partnership for Global Checkout Optimization
BigCommerce announced a significant expansion of its Stripe partnership, giving merchants worldwide access to Stripe's Optimized Checkout Suite with dynamic local and alternative payment methods to improve conversion.
Company History
9 milestones
Eddie Machaalani and Mitchell Harper co-founded BigCommerce in Sydney, Australia, as a hosted e-commerce platform alternative to self-hosted Magento, initially targeting small businesses needing an easy-to-launch online store.

BigCommerce Organization Structure & Team

Org Chart
1,300 employees · Click a leader to explore their team
1,495 across 12 departments
Chief Executive Officer
Brent Bellm
Daniel Lentz — Departments
· 1495 people across 12 depts

BigCommerce Financials, Revenue & Market Share

Annual Revenue
$345M
+5% vs prior year
YoY Growth
+5%
From $220M to $345M
Revenue / Employee
$265K
Annual revenue per full-time employee
Revenue Growth
2021
2022
2023
2024
2025
$220M
$280M
$315M
$330M
$345M
Market Share
Global E-Commerce Platform Market (Mid-Market & Enterprise)
3%
share
BigCommerce
3%
Shopify
32%
WooCommerce
25%
Salesforce CC
10%
Magento/Adobe
14%
$50B
TAM
$15B
SAM
$800M
SOM
Revenue Streams
Subscription Revenue82%
Partner & Services Revenue12%
Payments Revenue6%
Business Units
E-Commerce Platform Subscriptions82%
Core SaaS platform revenue from mid-market and enterprise merchants on the BigCommerce, B2B Edition, and Multi-Storefront plans
Feedonomics & Services12%
Product feed management and professional services revenue from Feedonomics and BigCommerce launch implementation services
Payments & Transactions6%
Revenue from integrated payment gateway partnerships and commerce transaction processing fees

BigCommerce Internal Tools & Processes

Internal Tools
12 departments
Engineering420 people · 3 roles
Standards & Certifications
10 standards
Compliance frameworks, security audits, and quality certifications this company maintains.
Security
PCI DSS Level 1
Certified
BigCommerce is PCI DSS Level 1 certified as a service provider, eliminating PCI compliance scope for merchants by handling payment card data security across its hosted checkout infrastructure — a key advantage over self-hosted Magento deployments.
Security
SOC 2 Type II
Certified
BigCommerce maintains SOC 2 Type II certification for its e-commerce platform, demonstrating the security and availability controls required by enterprise retailers and their auditors when evaluating hosted commerce infrastructure.
Security
ISO 27001
Certified
BigCommerce holds ISO 27001 certification for its information security management system covering the cloud infrastructure that hosts 45,000+ merchant stores and processes billions in gross merchandise value annually.
Privacy
GDPR
Compliant
BigCommerce is GDPR compliant, providing merchants in Europe with data processing agreements, EU data hosting options, cookie consent frameworks, and tools to support their obligations to shoppers' data rights under EU privacy law.
Privacy
CCPA
Compliant
BigCommerce supports CCPA compliance for California merchants by providing data subject request tools, consent management features, and privacy policy templates that help retailers meet their obligations to California resident shoppers.
Accessibility
WCAG 2.1 AA
Compliant
BigCommerce's default storefront themes and checkout experience conform to WCAG 2.1 AA accessibility standards, helping merchants comply with ADA requirements and serve shoppers with visual, motor, and cognitive disabilities.
Security
NIST Cybersecurity Framework
Compliant
BigCommerce aligns its platform security operations with the NIST Cybersecurity Framework, covering identify, protect, detect, respond, and recover functions across its multi-tenant SaaS e-commerce infrastructure.
Security
ISO 27017
Certified
BigCommerce is ISO 27017 certified for cloud security controls, providing enterprise retail customers with assurance that its shared-responsibility security model meets internationally recognized standards for cloud service providers.
Privacy
HIPAA
Compliant
BigCommerce supports HIPAA-compliant storefronts for health and wellness merchants selling non-prescription products, providing data handling agreements that allow health-focused retailers to operate on the platform within HIPAA guidelines.
Security
CSA STAR Level 2
Certified
BigCommerce holds CSA STAR Level 2 certification validating that its cloud e-commerce infrastructure meets the Cloud Security Alliance's standards for security, transparency, and accountability in multi-tenant SaaS environments.

BigCommerce Interview Preparation

Interview Prep
Role-specific interview questions and keywords. Select a department, then click any role to prepare.
Engineering· 3 roles

BigCommerce Products & Competitors

Product Suite
5 products · select one to explore
Software
Platform
BigCommerce Platform
Open SaaS e-commerce for mid-market and enterprise

BigCommerce is an open SaaS e-commerce platform that gives mid-market and enterprise retailers full control over their storefront design, catalog management, and checkout experience without the restrictions of closed platforms. Its headless-ready architecture allows brands to use any front-end framework while leveraging BigCommerce as the commerce backend with native support for 65+ payment gateways and 750+ app integrations.

Use Cases
Headless Commerce Implementation for Enterprise Retail BrandsMulti-Channel Selling Across Amazon, eBay, and Social CommerceHigh-Volume Catalog Management for 100,000+ SKU Retailers
BigCommerce Platform
Key Customers
BJ
Ben & Jerry's
SK
Skullcandy
BU
Burrow
Competitive Intelligence
VSShopify Plus
THEM

Shopify Plus is Shopify's enterprise e-commerce plan providing high-volume merchants with advanced customization, exclusive APIs, wholesale channels, and dedicated merchant success management.

EDGE

No transaction fees and open API architecture vs. Shopify's closed ecosystem with mandatory payment processing

VSSalesforce Commerce Cloud
THEM

Salesforce Commerce Cloud is a cloud-based digital commerce platform enabling retail brands to build and operate B2C and B2B online stores with AI-driven personalization, mobile-first design, and omnichannel inventory management.

EDGE

Lower total cost of ownership and faster time-to-market vs. Salesforce's expensive managed implementation model

VSMagento/Adobe
THEM

Adobe Commerce (formerly Magento) is Adobe's enterprise e-commerce platform enabling large merchants to build highly customizable B2B and B2C storefronts with an extensive ecosystem of integrations.

EDGE

Managed SaaS removes infrastructure overhead vs. Magento's self-hosted complexity

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