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DocuSign
Software

DocuSign Company Overview

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DocuSign

● Active
Software · San Francisco, California · Est. 2003
eSignatureCLMSaaSLegal Tech↗ Website
$15.1B
Valuation
$3.0B
Revenue
7k+
Employees
2003
Founded

DocuSign is an American software company and the global leader in electronic signature and contract lifecycle management (CLM), enabling over 1.6 million customers to sign, send, and manage agreements digitally. Its Intelligent Agreement Management platform combines eSignature, contract analytics, and workflow automation to help organizations eliminate paper-based processes and accelerate agreement cycles.

Recent Press
5 items
Press Release·2026-02-10
DocuSign Expands IAM Strategy Targeting 1.8 Million Existing Customers for Enterprise Upsell
DocuSign outlined its next phase of IAM growth strategy targeting its 1.8 million existing e-signature customers for upgrade, with enterprise IAM adoption expanding risk-based verification and AI agreement intelligence across the platform.
Product Launch·2026-01-15
DocuSign Launches Iris AI Engine for Plain-English Contract Summaries and Automated Field Placement
DocuSign launched its Iris AI engine in January 2026 as part of the IAM platform, delivering plain-English summaries, question-and-answer for signers, agreement type detection, and automated field placement for enterprise contracts.
Press Release·2025-12-04
DocuSign Q3 FY2026 Revenue Reaches $818 Million, Up 8% with EPS Beating Forecast by 11%
DocuSign reported Q3 FY2026 revenue of $818 million (+8% YoY) with EPS of $1.01 beating the $0.91 forecast, as IAM platform adoption exceeded 25,000 customers generating over $350 million in ARR.
Press Release·2025-11-01
DocuSign IAM Platform Achieves FedRAMP Moderate Authorization for U.S. Government Use
DocuSign's Intelligent Agreement Management platform received FedRAMP Moderate and GovRAMP authorization in Q3 FY2026, opening the platform to U.S. federal and state government agency contract management use cases.
Product Launch·2025-10-15
DocuSign Brings Intelligent Agreement Management to ChatGPT via Model Context Protocol
DocuSign made its IAM platform available in ChatGPT through the Model Context Protocol in October 2025, enabling users and AI agents to create and analyze contracts directly within OpenAI's ChatGPT interface.
Company History
8 milestones
DocuSign was founded in Seattle by Tom Gonser, Court Lorenzini, and Eric Ranft to commercialize electronic signature technology and make paper-based document signing legally obsolete for businesses of all sizes.

DocuSign Organization Structure & Team

Org Chart
6,838 employees · Click a leader to explore their team
7,060 across 12 departments
Chief Executive Officer
Allan Thygesen
Blake Grayson — Departments
· 7060 people across 12 depts

DocuSign Financials, Revenue & Market Share

Annual Revenue
$3.0B
+7% vs prior year
YoY Growth
+7%
From $1.5B to $3.0B
Revenue / Employee
$439K
Annual revenue per full-time employee
Revenue Growth
2021
2022
2023
2024
2025
$1.5B
$2.1B
$2.5B
$2.8B
$3.0B
Market Share
eSignature
62%
share
DocuSign
62%
Adobe Acrobat Sign
25%
HelloSign
8%
PandaDoc
3%
Others
2%
$50B
TAM
$18B
SAM
$3.0B
SOM
Revenue Streams
Subscription96%
Professional Services4%
Business Units
eSignature72%
Core electronic signature product serving 1.6M customers across real estate, financial services, healthcare, and enterprise across 180 countries.
IAM Platform (CLM + AI)18%
Contract lifecycle management and AI agreement intelligence including DocuSign CLM, DocuSign Iris, and IAM bundle subscriptions.
Notary & Identity10%
DocuSign Notary remote online notarization and DocuSign Identify signer identity verification add-on revenue.

DocuSign Internal Tools & Processes

Internal Tools
12 departments
Engineering2200 people · 3 roles
Standards & Certifications
10 standards
Compliance frameworks, security audits, and quality certifications this company maintains.
Security
SOC 2 Type II
Certified
DocuSign holds SOC 2 Type II certification covering security, availability, and confidentiality, providing the independent assurance that enterprise customers in financial services, healthcare, and government require before trusting DocuSign with agreement signing and storage.
Security
ISO 27001
Certified
DocuSign's global information security management system is ISO 27001 certified, ensuring that DocuSign's infrastructure protecting 1.6M customers' agreements and signatures meets internationally recognized security management standards.
Regulatory
FedRAMP Moderate
Certified
DocuSign holds FedRAMP Moderate authorization, enabling US federal agencies to use DocuSign eSignature for electronically signing federal documents, contracts, and grants in compliance with US government cloud security requirements.
Regulatory
ESIGN Act Compliant
Compliant
DocuSign eSignature complies with the US ESIGN Act and UETA, ensuring that all signatures captured through DocuSign are legally binding in US federal and state courts, a foundational compliance requirement for DocuSign's customer adoption.
Regulatory
eIDAS (EU)
Compliant
DocuSign eSignature complies with EU eIDAS regulation, supporting Simple, Advanced, and Qualified Electronic Signatures (QES) required for DocuSign's customers operating in European Union member states with country-specific signature validity requirements.
Privacy
HIPAA
Compliant
DocuSign supports HIPAA-compliant agreement workflows through a Business Associate Agreement (BAA), enabling healthcare organizations to collect patient consent forms and execute clinical agreements through DocuSign while protecting protected health information.
Privacy
GDPR
Compliant
DocuSign complies with GDPR for EU customer data, providing data processing agreements, EU data residency options, and right-to-erasure capabilities for the personal data of signers and administrators processed through DocuSign's European infrastructure.
Regulatory
21 CFR Part 11
Compliant
DocuSign eSignature supports FDA 21 CFR Part 11 requirements for electronic records and signatures in life sciences, enabling pharmaceutical and medical device companies to use DocuSign for regulatory submissions and clinical trial documentation.
Security
PCI DSS
Compliant
DocuSign's payment and billing infrastructure complies with PCI DSS standards, and DocuSign supports PCI-compliant agreement workflows for financial services customers processing cardholder agreements and consent documents.
Security
SOC 1 Type II
Certified
DocuSign holds SOC 1 Type II certification for controls over financial reporting, required by financial services and audit firms that use DocuSign for executing audit engagement letters, financial contracts, and regulatory filings.

DocuSign Interview Preparation

Interview Prep
Role-specific interview questions and keywords. Select a department, then click any role to prepare.
Engineering· 3 roles

DocuSign Products & Competitors

Product Suite
7 products · select one to explore
Software
AI
DocuSign Iris
AI engine powering contract analysis and risk identification

DocuSign Iris is the AI engine underlying DocuSign's intelligent agreement features, trained on billions of contract data points to understand legal language, extract structured metadata, and identify risk clauses across diverse agreement types. It powers DocuSign AI's contract analysis, obligation tracking, and intelligent contract generation capabilities within the DocuSign platform.

Use Cases
Training DocuSign Iris on a company's proprietary contract playbook to flag deviations from preferred terms during negotiationUsing DocuSign Iris to auto-classify and tag 50,000 historical contracts imported into DocuSign CLM during a platform migrationGenerating a contract risk summary using DocuSign Iris before an executive reviews a complex vendor agreement
No image
Key Customers
V
Visa
INTU
Intuit
AZN
AstraZeneca
Competitive Intelligence
VSHarvey AI
THEM

Harvey is an AI platform built for legal professionals that uses large language models to assist lawyers with contract analysis, legal research, due diligence, and document drafting at law firms and in-house teams.

EDGE

Legal-domain-specific LLM trained on DocuSign's 1B+ agreement corpus rather than general web data

VSSpellbook
THEM

Spellbook is an AI contract drafting and review tool built for lawyers that integrates into Microsoft Word, using GPT-4 to suggest contract language, identify missing clauses, and accelerate legal drafting.

EDGE

Integrated directly in DocuSign IAM and CLM workflows without API setup or context-switching between tools

VSContractPodAi
THEM

ContractPodAi is an AI-powered contract lifecycle management platform used by legal and procurement teams to automate contract drafting, review, obligation tracking, and renewal management.

EDGE

Pre-built risk clause library covering 100+ common contract risk patterns across multiple jurisdictions

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