Compliance frameworks, security audits, and quality certifications this company maintains.
Empire Company's Compliments private-label manufacturing partners and distribution centres operate under FSSC 22000 food safety system certification, ensuring consistent food safety management across the full private-label supply chain from production to store shelf.
Empire's store-level deli, bakery, and prepared foods operations across Sobeys, Farm Boy, and Safeway banners adhere to HACCP (Hazard Analysis and Critical Control Points) protocols, meeting Canadian Food Inspection Agency requirements for temperature control and cross-contamination prevention.
Empire Company maintains PCI DSS compliance across all Sobeys, Safeway, FreshCo, and Farm Boy point-of-sale systems and the Voilà e-commerce platform to protect cardholder data for millions of weekly grocery transactions and Scene+ loyalty program payments.
As a TSX-listed public company, Empire Company complies with Canadian Securities Administrators' disclosure and internal control requirements analogous to Sarbanes-Oxley, ensuring reliable financial reporting across all retail and real estate subsidiaries.
Empire Company complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) governing the collection, use, and disclosure of personal data from 15 million Scene+ loyalty members and Voilà customer accounts across all banners.
Empire's IGA and Metro&-competing banners operating in Quebec comply with Law 25 (Act respecting the protection of personal information in the private sector), the province's updated privacy legislation requiring explicit consent, breach notification, and data minimization for all customer-facing digital services.
Environmental
GRI Standards
CompliantEmpire Company publishes an annual ESG report aligned with GRI Standards, disclosing Scope 1, 2, and 3 greenhouse gas emissions from store operations, refrigerant use, and supply chain logistics, as part of its commitment to reduce food waste and achieve net-zero targets by 2050.
Empire's Compliments Organics private-label line and Farm Boy's organic produce section are certified under the Canada Organic Regime, meeting CFIA organic product regulations for pesticide-free growing, non-GMO sourcing, and certified organic handler accreditation.
Safety
OHSAS 18001 / ISO 45001
CertifiedEmpire's distribution centres, including the Vaughan Voilà Customer Fulfilment Centre, operate under ISO 45001 occupational health and safety management standards, protecting warehouse associates and robotics technicians in high-throughput fulfilment environments.
Security
Deloitte ISAE 3402
CertifiedEmpire Company's Voilà e-commerce and Ocado CFC technology platform undergoes ISAE 3402 (SOC 1 equivalent) assurance reporting, providing financial control attestation over automated order management, inventory, and billing systems relied upon by grocery delivery customers.