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Metro Inc.
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Metro Inc. Company Overview

Metro Inc. logo

Metro Inc.

● Active
Retail · Montreal, QC · Est. 1947
RetailGroceryPharmacyConsumer Goods↗ Website
$16.8B
Valuation
$21.2B CAD
Revenue
90k+
Employees
1947
Founded

Metro Inc. is one of Canada's leading food and pharmaceutical retailers, operating grocery stores and pharmacies under the Metro, Super C, Food Basics, Jean Coutu, Brunet, and Drug Basics banners across Quebec and Ontario. The company serves over 3 million customers weekly through more than 950 food stores and 650 pharmacies, making it the third-largest Canadian grocery retailer by revenue.

Recent Press
5 items
Press Release·2026-01-27
Metro Reports 2026 First Quarter Results
METRO Inc. reported first quarter fiscal 2026 total sales of $5.3 billion, up 3.3% year-over-year, with pharmacy same-store sales rising 3.9% and prescription sales up 5.1%. The company also announced a 10.1% increase in its quarterly dividend to $0.475 per common share.
Press Release·2025-12-15
Metro Releases 2025 Corporate Responsibility Review
METRO Inc. published its fiscal 2025 Corporate Responsibility Review, covering sustainability progress across its network of approximately 1,000 food stores and 640 pharmacies operating under banners including Metro, Super C, Food Basics, Jean Coutu, and Brunet.
Press Release·2025-11-19
Metro Reports Fourth Quarter and Full Year 2025 Results
METRO Inc. reported fourth quarter fiscal 2025 results, noting that a temporary closure of its Toronto frozen food distribution centre incurred a $22.5 million cost impact in Q4. The company noted direct costs associated with temporary chilling equipment would impact Q1 2026 net earnings by approximately $15–$20 million.
Press Release·2025-08-13
Metro Reports 2025 Third Quarter Results
METRO Inc. reported third quarter fiscal 2025 fully diluted net earnings per share of $1.48, up 13.0%, with adjusted fully diluted EPS of $1.52, up 12.6%. The company opened five new food stores during the quarter, with gross margin improving to 19.8% from 19.6% a year earlier.
Press Release·2025-04-16
Metro Reports 2025 Second Quarter Results
METRO Inc. reported second quarter fiscal 2025 results, delivering continued same-store sales growth in both food and pharmacy segments. The company declared a quarterly dividend of $0.37 per common share, representing a 10.4% increase versus the prior year.
Company History
9 milestones
Metro was founded in 1947 as a cooperative of independent Quebec grocers under the Épiciers Unis Métro-Richelieu banner, pooling purchasing power and marketing resources to compete against growing national chains. The cooperative model built strong Quebec community retailer relationships that remained central to Metro's culture through its corporate evolution.

Metro Inc. Organization Structure & Team

Org Chart
90,000 employees · Click a leader to explore their team
85,100 across 12 departments
Chief Executive Officer
Christian Bourbonnière
François Thibault — Departments
· 85100 people across 12 depts

Metro Inc. Financials, Revenue & Market Share

Annual Revenue
$21.2B CAD
+3% vs prior year
YoY Growth
+3%
From $18.1B CAD to $21.2B CAD
Revenue / Employee
$236K
Annual revenue per full-time employee
Revenue Growth
2021
2022
2023
2024
2025
$18.1B CAD
$19.0B CAD
$19.8B CAD
$20.5B CAD
$21.2B CAD
Market Share
Canadian Grocery Retail (Quebec)
13%
share
Metro Inc.
13%
Loblaw Companies
28%
Sobeys/Empire
19%
Walmart Canada
16%
Costco Canada
9%
$127.2B
TAM
$22.9B
SAM
$2.3B
SOM
Revenue Streams
Core Products/Services70%
Value-Added Services20%
Other Revenue10%
Business Units
Core Business70%
Primary product and service delivery
Growth Initiatives20%
New markets and product expansion
Corporate & Admin10%
Central functions and shared services

Metro Inc. Internal Tools & Processes

Internal Tools
12 departments
Store Operations58000 people · 3 roles
Standards & Certifications
10 standards
Compliance frameworks, security audits, and quality certifications this company maintains.
Regulatory
CFIA Food Safety
Compliant
Metro's grocery operations comply with the Canadian Food Inspection Agency's Safe Food for Canadians Regulations (SFCR), maintaining preventive control plans for all Metro-owned food preparation activities including bakery, deli, and prepared foods departments across Metro and Super C stores.
Quality
HACCP
Certified
Metro's private label food manufacturing partners and Metro-operated food preparation facilities maintain HACCP (Hazard Analysis Critical Control Points) certification, ensuring systematic identification and control of biological, chemical, and physical food safety hazards across Metro's private label supply chain.
Regulatory
Order of Pharmacists of Quebec
Compliant
Jean Coutu and Brunet franchise pharmacies comply with the Ordre des pharmaciens du Québec professional practice standards governing prescription dispensing, patient consultation, expanded scope services including immunization and medication therapy management, and pharmacist-patient confidentiality obligations.
Privacy
PIPEDA / Law 25 (Quebec)
Compliant
Metro's customer data practices comply with PIPEDA and Quebec's Law 25 (Act to Modernize Legislative Provisions Respecting the Protection of Personal Information), governing the collection, use, and retention of metro& loyalty program transaction data and Jean Coutu pharmacy patient records.
Security
PCI DSS
Certified
Metro maintains PCI DSS Level 1 merchant certification for payment card processing across all Metro, Super C, Food Basics, Jean Coutu, and Brunet store terminals, ensuring cardholder data security for 100M+ annual card transactions across Metro's North American store network.
Environmental
GHG Reporting (TCFD)
Compliant
Metro publishes annual greenhouse gas emissions reports aligned with TCFD disclosure recommendations, covering Scope 1 refrigerant and fleet emissions, Scope 2 electricity from store operations, and Scope 3 supply chain emissions from private label food manufacturing and upstream agriculture.
Quality
FSSC 22000
Certified
Metro's Terrebonne automated distribution centre and private label co-packing partners maintain FSSC 22000 food safety system certification, meeting the Global Food Safety Initiative (GFSI) benchmark standard required by major retailers for private label supplier qualification.
Regulatory
Employment Standards Act (QC/ON)
Compliant
Metro's labour practices for 90,000 employees comply with Quebec's Act Respecting Labour Standards and Ontario's Employment Standards Act, covering minimum wage, overtime, statutory holidays, and paid leave requirements across Metro's owned store network and corporate functions.
Environmental
ISO 50001 Energy Management
In Progress
Metro is pursuing ISO 50001 energy management system certification for its Terrebonne and Milton distribution centres as part of its commitment to reduce energy intensity per square foot of retail space by 20% by 2030, targeting refrigeration system optimization and LED lighting upgrades.
Regulatory
Bilingual Labelling (CRTC / OLF)
Compliant
Metro's private label products distributed in Quebec comply with the Office québécois de la langue française (OLF) requirements for French-language labelling priority and the federal Consumer Packaging and Labelling Act's bilingual requirements for products distributed across Canada.

Metro Inc. Interview Preparation

Interview Prep
Role-specific interview questions and keywords. Select a department, then click any role to prepare.
Store Operations· 3 roles

Metro Inc. Products & Competitors

Product Suite
5 products · select one to explore
Retail
Retail
Metro Grocery
Fresh. Local. Close to home.

Metro is the company's full-service flagship grocery banner operating 300+ stores in Quebec and Ontario, offering fresh produce, prepared foods, bakery, deli, and a broad assortment of national and private label brands. Metro stores feature in-store pharmacies, floral departments, and Quebec-focused local supplier programs that differentiate the banner from national discount competitors.

Use Cases
Sourcing Quebec terroir products through Metro's Local Advantage program for seasonal produce displays that drive weekly basket size over regional competitorsManaging Metro's in-store bakery freshness program using daily production schedules calibrated to store-level sales velocityExecuting Metro's weekly flyer digital-to-store conversion strategy by linking app promotional offers to aisle navigation and curbside pickup redemption
No image
Key Customers
L
Provigo/Loblaw
EMP
IGA (Sobeys)
WMT
Walmart
Competitive Intelligence
VSProvigo (Loblaw)
THEM

Provigo is Loblaw Companies' full-service grocery banner in Quebec, operating 70+ stores with a focus on fresh produce, local suppliers, and the PC Optimum loyalty program integrated across all Loblaw-owned banners.

EDGE

Metro's larger Quebec store network and stronger local brand recognition versus Provigo's national chain positioning

VSIGA (Sobeys/Empire)
THEM

IGA is a full-service grocery cooperative banner in Quebec operated under franchise agreements with Empire Company's Sobeys subsidiary, offering a community-focused store experience with local ownership structures.

EDGE

Metro's corporate store ownership model enabling more consistent national marketing execution and private label shelf presence versus IGA's franchise variability

VSWalmart Supercentre
THEM

Walmart Supercentre operates large-format combination grocery and general merchandise stores across Canada, using everyday low price positioning and a broad assortment to compete across all grocery price tiers.

EDGE

Metro's fresh produce, bakery, and deli quality differentiation versus Walmart's commodity grocery positioning with limited prepared food expertise

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