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Expedia Group
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Expedia Group Company Overview

Expedia Group logo

Expedia Group

● Active
Platform · Seattle, Washington · Est. 1996
Travel TechMarketplacePlatformB2C↗ Website
$20.0B
Valuation
$14.5B
Revenue
17k+
Employees
1996
Founded

Expedia Group is an American travel technology company headquartered in Seattle, Washington, operating the world's largest portfolio of online travel brands including Expedia.com, Hotels.com, Vrbo (vacation rentals), and Travelocity. Founded in 1996 as a Microsoft division, Expedia Group connects 3 million+ lodging properties, 500 airlines, and 220,000+ vacation rentals globally, processing 325 million+ room nights annually under its unified One Key loyalty program.

Recent Press
5 items
Press Release·2026-02-20
Expedia CEO Says Company Is 'Experimenting Aggressively' with AI to Defend Against Disruption
Expedia CEO Ariane Gorin told investors the company is 'experimenting aggressively' with AI, partnering with all major AI platforms to maintain travel booking relevance, after the 2025 annual filing classified AI agents as a major competitive threat.
Press Release·2026-02-12
Expedia AI Agents Now Handle Over 50% of Customer Service Inquiries
Expedia Group's AI virtual agents resolve more than half of all customer inquiries, with CFO highlighting the milestone as evidence of significant progress in AI-powered customer service automation across Expedia, Hotels.com, and Vrbo brands.
Press Release·2026-02-12
Expedia Reports $14.73B Full-Year 2025 Revenue, Issues 2026 Guidance of $15.6B-$16B
Expedia Group reported full-year 2025 revenue of $14.73 billion with net income of $1.29 billion, and guided 2026 revenue of $15.6-16.0 billion (6-9% growth), with margin expansion of 100-125 basis points driven by AI efficiency and B2B momentum.
Press Release·2026-02-12
Expedia B2B Gross Bookings Surge 24% in Q4 2025 as Lodging Supply Hits Double-Digit Growth
Expedia's B2B segment grew gross bookings 24% year-over-year in Q4 2025, substantially outpacing B2C growth, as the company expanded its travel supplier network with double-digit lodging supply growth and deepened enterprise travel partnerships.
Product Launch·2025-10-15
Expedia Launches AI Agent and Conversational Booking Tools Across Hotels.com
Expedia rolled out an AI agent within Hotels.com featuring conversational tools, natural-language property Q&A, and AI-powered filters, as the company races to position its brands prominently in generative AI search results and agentic browser environments.
Company History
9 milestones
Microsoft launched Expedia as an online travel booking service in October 1996, making it one of the first major travel e-commerce sites, initially competing with traditional travel agencies by enabling consumers to book flights and hotels directly online.

Expedia Group Organization Structure & Team

Org Chart
16,500 employees · Click a leader to explore their team
13,200 across 12 departments
Chief Executive Officer
Ariane Gorin
Julie Whalen — Departments
· 13200 people across 12 depts

Expedia Group Financials, Revenue & Market Share

Annual Revenue
$14.5B
+6% vs prior year
YoY Growth
+6%
From $5.2B to $14.5B
Revenue / Employee
$830K
Annual revenue per full-time employee
Revenue Growth
2020
2021
2022
2023
2024
2025
$5.2B
$8.6B
$11.7B
$12.8B
$13.7B
$14.5B
Market Share
Online Travel Agency (OTA) Market by Revenue
20%
share
Booking Holdings
40%
Expedia Group
20%
Airbnb
15%
Trip.com
12%
Google Travel
8%
$1.2T
TAM
$200B
SAM
$13.7B
SOM
Revenue Streams
Merchant Revenue (Packages)65%
Agency Revenue (Commissions)25%
Advertising & Media7%
B2B (Open World & Egencia)3%
Business Units
B2C Travel (Expedia, Hotels.com, Vrbo)90%
Consumer-facing travel booking across flights, hotels, vacation packages, car rentals, and vacation rentals processed through Expedia Group's branded platforms globally.
B2B (Open World)7%
Expedia Open World API platform providing white-label travel technology to 10,000+ airline, hotel, and fintech partners who embed Expedia inventory in their own channels.
Advertising & Media3%
Trivago metasearch, Expedia Media Solutions display advertising, and sponsored placement revenue from hotel and travel supplier promotional programs.

Expedia Group Internal Tools & Processes

Internal Tools
12 departments
Platform Engineering3500 people · 3 roles
Standards & Certifications
10 standards
Compliance frameworks, security audits, and quality certifications this company maintains.
Security
PCI DSS Level 1
Certified
Expedia Group maintains PCI DSS Level 1 compliance for its payment processing infrastructure, governing secure handling of traveler credit card data across Expedia.com, Hotels.com, Vrbo, and all Expedia Group booking platforms.
Security
SOC 2 Type II
Certified
Expedia Group's cloud platform and SaaS services undergo SOC 2 Type II audits, providing enterprise Open World API partners and corporate travel customers with independent assurance of security and data availability controls.
Privacy
GDPR
Compliant
Expedia Group complies with GDPR across its European operations covering Expedia.com, Hotels.com, Vrbo, and Trivago, with data subject rights management, consent frameworks, and EU data residency controls for European traveler data.
Privacy
CCPA
Compliant
Expedia Group complies with the California Consumer Privacy Act, providing California users with data access, deletion, and opt-out rights for personal travel booking data and behavioral targeting information used across Expedia Group brands.
Security
ISO 27001
Certified
Expedia Group's technology infrastructure and data centers are ISO 27001 certified, governing information security management for the systems processing 325M+ annual room nights and 145M+ One Key loyalty member records.
Accessibility
WCAG 2.1 AA
Compliant
Expedia Group's consumer booking platforms — including Expedia.com, Hotels.com, and Vrbo — comply with WCAG 2.1 AA accessibility standards, ensuring travelers with disabilities can independently search and book travel.
Regulatory
IATA Accreditation
Certified
Expedia Group holds IATA (International Air Transport Association) accreditation, authorizing Expedia to issue airline tickets and earn IATA commission revenue as an accredited travel agency for all major global airlines.
Regulatory
ARC Accreditation
Certified
Expedia Group is ARC (Airlines Reporting Corporation) accredited for domestic U.S. airline ticket issuance, enabling Expedia to process and settle airline ticket sales for all ARC-participating U.S. carriers including Delta, United, and American.
Privacy
HIPAA
Compliant
Expedia Group complies with HIPAA requirements for health-related travel data handled through Expedia for Business corporate travel programs, implementing appropriate protections for employee health travel records managed through Expedia business travel tools.
Security
ISO 27017
Certified
Expedia Group maintains ISO 27017 cloud security certification for its travel marketplace platforms including Expedia, Hotels.com, and Vrbo, providing travelers and partners with assurance that cloud-hosted reservation and payment data is protected to international standards.

Expedia Group Interview Preparation

Interview Prep
Role-specific interview questions and keywords. Select a department, then click any role to prepare.
Platform Engineering· 3 roles

Expedia Group Products & Competitors

Product Suite
4 products · select one to explore
Platform
Platform
Expedia for Business
Travel that works for your business.

Expedia for Business is Expedia Group's corporate travel management platform providing SMB and mid-market companies with centralized travel booking, expense reporting integration, travel policy enforcement, and duty-of-care tools. It combines a self-service booking tool with Expedia's negotiated corporate rates and One Key Business rewards, serving 100,000+ business travel customers.

Use Cases
Corporate travel policy enforcement with Expedia for Business's configurable approval workflows and out-of-policy booking alertsSMB expense management integration connecting Expedia business bookings to Concur, Brex, and Ramp expense platformsDuty of care tracking for business travelers with real-time itinerary monitoring and emergency contact notification during disruptions
No image
Key Customers
SMB
SMB Companies
ENT
Mid-Market Enterprises
TRV
Travel Managers
Competitive Intelligence
VSAmerican Express GBT
THEM

American Express Global Business Travel (GBT) is a corporate travel management company providing booking tools, travel policy enforcement, expense reporting, and 24/7 traveler support for enterprises.

EDGE

Self-service booking with consumer-grade UX at corporate rates — no TMC markups or minimum spend requirements

VSBooking.com for Business
THEM

Booking.com for Business is a corporate travel booking service offering companies centralized access to Booking.com's accommodation inventory with billing management and travel policy support.

EDGE

One Key Business rewards consolidating flight and hotel points across Expedia Group brands for business travelers

VSTripActions (Navan)
THEM

Navan (formerly TripActions) is a corporate travel and expense platform combining travel booking, corporate card management, and real-time expense reporting in a single unified application for business travel.

EDGE

Direct integration with Expedia's 3M+ hotel inventory and negotiated corporate rates without additional booking fees

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