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Grubhub
Software

Grubhub Company Overview

Grubhub logo

Grubhub

● Active
Software · Chicago, IL · Est. 2004
Food DeliveryMarketplaceE-commerceLogistics↗ Website
$650M
Valuation
$1.6B
Revenue
4k+
Employees
2004
Founded

Grubhub is an online food ordering and delivery marketplace connecting diners with local restaurants across the United States. The platform offers delivery, takeout, and catering services to tens of millions of customers through partnerships with hundreds of thousands of restaurant partners.

Recent Press
5 items
Product Launch·2026-04-06
Grubhub Launches First-Ever "Fee Return" Giving Back $100K in Grubhub Credit This Tax Season
Grubhub announced the "Fee Return," a campaign giving back $100,000 in Grubhub credit to 5,000 diners who paid food delivery fees from any delivery app in 2025. From April 6 through April 15, 2026, diners can file a Grubhub Fee Return application for a chance to win $20 in Grubhub credit.
Press Release·2026-02-09
"Grubhub Will Eat the Fees": Brand Makes Big Game Debut Redefining Restaurant Delivery with New No-Fee Benefit
In its first-ever Big Game national commercial featuring George Clooney, Grubhub unveiled a new benefit: the platform will waive delivery and service fees on restaurant orders over $50 for Grubhub+ members. The campaign marks a major brand milestone under Wonder's ownership.
Acquisition·2026-01-22
Grubhub Helps Restaurants Grow Foot Traffic with Claim's Diner Acquisition Technology
Grubhub announced the integration of Claim, a restaurant rewards app acquired by parent company Wonder, into its platform. Claim's diner acquisition technology became immediately available to Grubhub merchants and diners in New York City, with a nationwide rollout planned for later in 2026.
Press Release·2025-12-10
Grubhub's 2025 Delivered Trend Report Confirms America Entered Its Foodmaxxing Era
Grubhub released its annual Delivered Trend Report, revealing that the country went all-in on "Foodmaxxing" — a cultural shift where meals, snacks, and grocery orders were designed for maximum nutritional value and functional payoff. The report analyzed ordering data across Grubhub's network of over 415,000 merchants.
Partnership·2025-10-28
Grubhub Partners with Instacart to Expand Grocery Options on Its Platform
Grubhub and Instacart announced a partnership enabling Grubhub customers to order from Instacart's network of over 1,000 national, regional, and local grocery retailers directly through the Grubhub app. Orders are fulfilled and delivered by Instacart shoppers, with the experience available nationwide where Instacart operates.
Company History
8 milestones
Seamless (originally SeamlessWeb) was founded in New York City as a corporate online food ordering platform, initially targeting law firms and businesses to replace phone-based restaurant ordering with a digital system.

Grubhub Organization Structure & Team

Org Chart
3,500 employees · Click a leader to explore their team
2,650 across 12 departments
Chief Executive Officer
Adam DeWitt
Amy Lauer — Departments
· 2650 people across 12 depts

Grubhub Financials, Revenue & Market Share

Annual Revenue
$1.6B
-11% vs prior year
YoY Growth
-11%
From $2.1B to $1.6B
Revenue / Employee
$641K
Annual revenue per full-time employee
Revenue Growth
2021
2022
2023
2024
2025
$2.1B
$2.3B
$2.1B
$1.8B
$1.6B
Market Share
US Food Delivery
6%
share
Grubhub
6%
DoorDash
67%
Uber Eats
23%
Others
4%
$10.9B
TAM
$2.0B
SAM
$197M
SOM
Revenue Streams
Core Products/Services70%
Value-Added Services20%
Other Revenue10%
Business Units
Core Business70%
Primary product and service delivery
Growth Initiatives20%
New markets and product expansion
Corporate & Admin10%
Central functions and shared services

Grubhub Internal Tools & Processes

Internal Tools
12 departments
Engineering650 people · 3 roles
Standards & Certifications
10 standards
Compliance frameworks, security audits, and quality certifications this company maintains.
Security
PCI DSS Level 1
Certified
Grubhub's payment processing infrastructure is PCI DSS Level 1 certified, ensuring that credit card and payment data from millions of diners placing orders through the Grubhub marketplace is handled to the highest payment security standards.
Security
SOC 2 Type II
Certified
Grubhub maintains SOC 2 Type II certification, with annual third-party audits verifying that its platform infrastructure, data handling, and operational security controls meet the Trust Services Criteria for security and availability.
Privacy
GDPR
Compliant
Grubhub complies with the EU General Data Protection Regulation for its European operations, maintaining data processing agreements, user consent mechanisms, and data subject rights workflows to protect personal data of diners and restaurant partners.
Privacy
CCPA
Compliant
Grubhub supports California Consumer Privacy Act compliance, providing California diners with rights to access, delete, and opt out of the sale of their personal data collected through the Grubhub and Seamless platforms.
Accessibility
ADA Title III
Compliant
Grubhub's consumer app and website are designed to meet ADA Title III accessibility requirements, ensuring the food ordering experience is accessible to users with disabilities through screen reader support and accessible interface design.
Regulatory
FDA Food Safety
Compliant
Grubhub complies with FDA food safety labeling requirements, working with restaurant partners to display calorie counts and allergen information for menu items on the Grubhub marketplace in jurisdictions where such disclosure is mandated.
Privacy
COPPA
Compliant
Grubhub's platform and data collection practices restrict ordering accounts to users 13 and older, and the platform does not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act.
Security
ISO 27001
Certified
Grubhub's information security management practices align with ISO/IEC 27001 standards, covering risk management, access controls, incident response, and data protection across its technology and operations infrastructure.
Accessibility
WCAG 2.1 AA
Compliant
Grubhub designs its food delivery application and web platform to meet WCAG 2.1 AA accessibility standards, ensuring users with disabilities can independently browse restaurant menus, place orders, and track deliveries using Grubhub.
Privacy
CCPA
Compliant
Grubhub complies with the California Consumer Privacy Act for personal data collected from California-based diners, restaurants, and delivery partners, providing required privacy notices and data subject rights for personal information processed through the Grubhub platform.

Grubhub Interview Preparation

Interview Prep
Role-specific interview questions and keywords. Select a department, then click any role to prepare.
Engineering· 3 roles

Grubhub Products & Competitors

Product Suite
5 products · select one to explore
Software
Marketplace
Grubhub Marketplace
Order food from the restaurants you love

Grubhub Marketplace is a consumer food ordering and delivery platform connecting diners with hundreds of thousands of local and chain restaurants across the US. Users can browse menus, place orders, and track delivery in real time via the Grubhub app or website.

Use Cases
Ordering lunch delivery from a local restaurant through the Grubhub app with real-time courier trackingScheduling a dinner takeout order from a nearby chain restaurant 30 minutes in advanceBrowsing restaurant menus and filtering by cuisine, price, and delivery time within a ZIP code
No image
Key Customers
MCD
McDonald's
CMG
Chipotle
PNRA
Panera Bread
Competitive Intelligence
VSDoorDash
THEM

DoorDash is the largest US food delivery marketplace, offering on-demand delivery from restaurants, grocery stores, and convenience retailers with its own Dashers courier network and DashPass subscription program.

EDGE

Broader restaurant selection in suburban and rural US markets

VSUber Eats
THEM

Uber Eats is a global food delivery platform operated by Uber, enabling on-demand food ordering from restaurants in over 6,000 cities worldwide with delivery by Uber's network of independent couriers.

EDGE

Stronger brand recognition with existing Uber ride customers

VSDoorDash Drive
THEM

DoorDash Drive is a white-label delivery fulfillment service that enables restaurants and retailers to offer on-demand delivery through their own ordering channels using DoorDash's courier network.

EDGE

Higher restaurant loyalty through Grubhub Direct white-label offering

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