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Toast
Restaurant Technology

Toast Company Overview

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Toast

● Active
Restaurant Technology · Boston, Massachusetts · Est. 2011
Restaurant TechPOSPaymentsSaaSFintech↗ Website
$16B
Valuation
$5.5B
Revenue
7k+
Employees
2011
Founded

Toast is the leading restaurant technology platform that provides cloud-based point-of-sale, payments, online ordering, marketing, payroll, and operations software purpose-built for the foodservice industry. Founded in 2011 in Boston and publicly listed on the NYSE (TOST), Toast served over 164,000 restaurant locations in 2025 — from single-location cafes to multi-unit enterprise chains — processing over $140 billion in annualized gross payment volume with $2B+ in recurring revenue.

Recent Press
5 items
Press Release·2026-02-12
Toast Reports Full Year 2025 Results: 164,000 Locations, $342M Net Income
Toast ended 2025 with 164,000 restaurant locations (+30,000 net new), net income of $342M, and free cash flow of $608M, with 2026 EBITDA guidance raised to $795M as the platform surpassed $2B in recurring revenue.
Partnership·2026-02-01
Toast Partners with Instacart for Restaurant-Retail Integration
Toast announced a partnership with Instacart in February 2026 to enable restaurant operators to reach Instacart's grocery delivery customer base, extending Toast Online Ordering into a new retail-adjacent demand channel.
Partnership·2025-11-03
Toast and Uber Announce Multi-Year Global Partnership
Toast and Uber announced a multi-year global partnership on November 3, 2025 integrating delivery, advertising, and go-to-market capabilities beginning in the U.S. and Canada, with plans to extend to Ireland and the United Kingdom in 2026.
Press Release·2025-10-15
Toast IQ Surpasses 8 Million AI-Driven Requests in Initial Months
Toast reported that Toast IQ, its integrated AI product suite for restaurant operations, delivered over 8 million AI-driven requests in its initial months of availability, with measurable workflow improvements including faster menu updates, smarter scheduling, and automated guest marketing.
Press Release·2025-08-07
Toast Authorizes $500M Share Buyback Expansion
Toast's board authorized a $500M expansion of its share repurchase program after buying back 8 million shares, reflecting strong free cash flow generation and confidence in the platform's profitable growth trajectory.
Company History
7 milestones
Aman Narang, Steve Fredette, and Jonathan Grimm founded Toast in Boston with a mission to build a comprehensive technology platform for the restaurant industry, starting with a cloud-based POS to replace outdated legacy systems.

Toast Organization Structure & Team

Org Chart
7,000 employees · Click a leader to explore their team
7,390 across 12 departments
Chief Executive Officer
Aman Narang
Elena Gomez — Departments
· 7390 people across 12 depts

Toast Financials, Revenue & Market Share

Annual Revenue
$5.5B
+24% vs prior year
YoY Growth
+24%
From $2.7B to $5.5B
Revenue / Employee
$786K
Annual revenue per full-time employee
Revenue Growth
2021
2022
2023
2024
2025
$2.7B
$3.1B
$3.9B
$4.8B
$5.5B
Market Share
U.S. Restaurant POS Market
20%
share
Toast
20%
Square for Restaurants
15%
Aloha/NCR
14%
Oracle MICROS
12%
Lightspeed
6%
$55B
TAM
$25B
SAM
$5.5B
SOM
Revenue Streams
Fintech (Payments)72%
Recurring SaaS22%
Hardware6%
Business Units
Platform (POS + Payments)85%
Core restaurant platform combining POS software, integrated payment processing, and kitchen management — the foundation product sold to all 164,000 restaurant locations.
Beyond the Counter15%
Adjacent products including Toast Payroll, Online Ordering, Marketing, Reservations, and Toast IQ AI — higher-margin SaaS layers driving net revenue retention of 109%.

Toast Internal Tools & Processes

Internal Tools
12 departments
Engineering & AI2800 people · 3 roles
Standards & Certifications
10 standards
Compliance frameworks, security audits, and quality certifications this company maintains.
Security
PCI DSS Level 1
Certified
Toast is PCI DSS Level 1 certified — the highest level for payment processors — providing the 164,000 restaurant locations on its platform with assurance that all card transaction data processed through Toast Payments meets the most rigorous standards for cardholder data protection.
Security
SOC 2 Type II
Certified
Toast's cloud platform and data infrastructure hold SOC 2 Type II certification, verifying that controls governing restaurant operator data, guest payment information, and POS configuration are secure, available, and confidential throughout the year.
Security
PA-DSS
Certified
Toast's payment application software holds PA-DSS (Payment Application Data Security Standard) certification, ensuring that the Toast POS software installed at restaurant locations handles cardholder data in a manner that supports merchant PCI DSS compliance.
Privacy
GDPR
Compliant
Toast complies with GDPR requirements for European restaurant operators and guest data processed through its platform in Ireland and the United Kingdom, with appropriate data processing agreements and privacy controls for cross-border data flows.
Privacy
CCPA
Compliant
Toast complies with the California Consumer Privacy Act for restaurant guest data collected through its online ordering, loyalty, and marketing products, providing California residents with data access and deletion rights for information held in Toast's guest database.
Security
ISO 27001
Certified
Toast's information security management systems are ISO 27001 certified, providing enterprise restaurant chain customers with assurance that their operational data, sales analytics, and employee records stored in Toast are protected to international security standards.
Regulatory
IRS Authorized Payroll Agent
Certified
Toast Payroll is an IRS-authorized payroll agent that files employer tax returns and remits federal payroll tax deposits on behalf of the restaurant operators using Toast Payroll, ensuring compliant wage and tip reporting for tipped restaurant employees.
Privacy
HIPAA
Compliant
Toast Payroll complies with HIPAA requirements for restaurant operators who offer employee health benefits through the platform, implementing appropriate safeguards for employee protected health information shared for benefits enrollment purposes.
Accessibility
WCAG 2.1 AA
Compliant
Toast's point-of-sale hardware, software, and restaurant management dashboards conform to WCAG 2.1 AA accessibility standards, ensuring that restaurant operators and their staff can manage orders, payroll, and reporting without encountering accessibility barriers.
Security
FedRAMP Moderate
In Progress
Toast is pursuing FedRAMP Moderate authorization to expand its restaurant technology platform into government-adjacent markets and institutional food service operators, ensuring federal-grade cloud security for payment and payroll data handling.

Toast Interview Preparation

Interview Prep
Role-specific interview questions and keywords. Select a department, then click any role to prepare.
Engineering & AI· 3 roles

Toast Products & Competitors

Product Suite
4 products · select one to explore
Restaurant Technology
Payments
Toast Payments
Payments built for every moment of the meal

Toast Payments is an integrated payment processing solution embedded in the Toast platform that handles dine-in, takeout, delivery, online, and catering payments with restaurant-specific features including tip management, split checks, gift cards, and bar tab pre-authorization. It processes over $140 billion in annualized gross payment volume and eliminates the need for a third-party payment processor with competitive restaurant-specific interchange rates.

Use Cases
Processing over $500K in monthly card transactions for a multi-unit fast casual chain with automatic tip calculation and pooling for all front-of-house staffEnabling tableside tap-to-pay via Toast Go handheld terminals to reduce service time and increase table turns by 20% at a full-service Italian restaurantManaging gift card redemptions, split payments across multiple cards, and cash drawer reconciliation across 5 restaurant locations from a single Toast Payments dashboard
No image
Key Customers
DRI
Darden Restaurants
BJRI
BJ's Restaurants
TACO
Del Taco
Competitive Intelligence
VSSquare
THEM

Square is a financial services and point-of-sale technology company from Block offering payment hardware, software, and business management tools for small and medium businesses including invoicing, inventory, payroll, and lending products.

EDGE

Restaurant-optimized interchange rates and tip management tools that general-purpose payment processors lack

VSStripe
THEM

Stripe is a global payment processing platform offering APIs for online payments, billing, fraud prevention, and financial infrastructure, serving businesses from startups to Fortune 500 companies across over 135 currencies.

EDGE

Integrated POS+payments with no third-party processor reconciliation — all data in one Toast system for simpler accounting

VSHeartland
THEM

Heartland Payment Systems (Global Payments) is a payment processing provider offering credit card processing, payroll services, and point-of-sale technology for small and midsize businesses across various industries.

EDGE

$140B+ annual GPV generates network effects and pricing advantages unavailable to smaller restaurant-specific processors

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TouchBistro is a Canadian restaurant technology company headquartered in Toronto, Ontario, providing an all-in-one restaurant management platform built specifically for the food service industry. The company offers an iPad-based point-of-sale system and integrated suite of software solutions covering reservations, online ordering, loyalty and gift cards, inventory management, labor management, and restaurant analytics. Serving over 29,000 restaurants across 100+ countries, TouchBistro enables restaurant owners to streamline operations, increase revenue, and deliver better guest experiences.