Compliance frameworks, security audits, and quality certifications this company maintains.
Regulatory
CRTC Broadcasting Act
CompliantBCE and Bell Media comply with CRTC Broadcasting Act requirements, including Canadian content quotas for CTV and TSN broadcasts, local news mandates, and contribution requirements to the Canada Media Fund supporting domestic content production.
Regulatory
CRTC Telecommunications Act
CompliantBell Canada operates under the CRTC Telecommunications Act, adhering to wholesale access obligations, net neutrality rules, and interconnection requirements that govern how Bell's fibre and wireless networks are made available to competitive carriers.
Privacy
PIPEDA / Bill C-11
CompliantBCE complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the forthcoming Consumer Privacy Protection Act (Bill C-11), governing how Bell collects, uses, and discloses customer data across wireless, internet, and media services.
Bell Business Markets maintains ISO 27001 certification for its information security management systems, providing enterprise and government customers assurance that BCE's managed network, cloud, and cybersecurity services meet international security standards.
BCE's Bell Business Connect and cloud services platforms hold SOC 2 Type II attestation, demonstrating continuous adherence to security, availability, and confidentiality trust service criteria for enterprise customers relying on Bell-managed communications infrastructure.
BCE's digital properties including Bell.ca, the MyBell app, and Crave streaming platform conform to WCAG 2.1 Level AA accessibility standards, ensuring customers with disabilities can access account management, billing, and media content across all BCE consumer touchpoints.
BCE holds ISO 14001 Environmental Management System certification, supporting its commitment to reduce network energy consumption, increase renewable energy procurement, and minimize e-waste from decommissioned network hardware across Bell Canada operations.
BCE's billing and payment systems comply with PCI DSS standards, protecting the credit card and payment data of millions of Bell wireless and internet subscribers who transact through Bell.ca, MyBell, and authorized Bell retail locations.
Bell Canada's network infrastructure operations adhere to NERC Critical Infrastructure Protection standards where applicable to telecommunications systems supporting electricity grid operators, ensuring BCE's network reliability does not introduce vulnerabilities to Canadian critical energy infrastructure.
Environmental
Net Zero 2050 Commitment
In ProgressBCE has committed to achieving net-zero greenhouse gas emissions across its operations by 2050, with interim targets to reduce Scope 1 and 2 emissions 50% by 2030. Bell is actively transitioning its network vehicle fleet to electric and sourcing renewable energy for its data centres and central office facilities.