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Freshworks
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Freshworks

● Active
SaaS · San Mateo, CA · Est. 2010
SaaSCustomer ServiceCRMIT Service Management↗ Website
$3.8B
Valuation
$728M
Revenue
5k+
Employees
2010
Founded

Freshworks is a cloud-based SaaS company offering a suite of business software products including Freshdesk for customer support, Freshsales for CRM, Freshservice for IT service management, and Freshchat for conversational support. Serving over 67,000 businesses globally, Freshworks is known for delivering enterprise-grade software with mid-market simplicity and competitive pricing.

Recent Press
5 items
PRESS RELEASE·2 days ago
Freshworks Launches Next-Generation SaaS Infrastructure Platform
The new platform reduces deployment complexity by 60% and introduces real-time anomaly detection. Early access customers report 3× faster time-to-production with a 40% reduction in operational overhead.
FUNDING·3 weeks ago
Freshworks Secures $220M Series F at $6.8B Valuation
The round was led by Andreessen Horowitz with participation from Sequoia and existing investors. Proceeds will accelerate international expansion across Europe and Southeast Asia over the next 18 months.
ACQUISITION·5 weeks ago
Freshworks Acquires Developer Tooling Startup Stackform for $85M
The 18-person Stackform team joins Freshworks Engineering. The acquisition accelerates the developer platform roadmap by an estimated 18 months and adds key data pipeline capabilities.
PRESS RELEASE·2 months ago
Freshworks Expands Strategic Partnership with Google Cloud
The expanded partnership enables native integrations across all major Google Cloud services. Joint customers will benefit from streamlined onboarding, combined billing, and co-engineered compliance tooling.
EARNINGS·3 months ago
Freshworks Reports Q3 Revenue Up 41% Year-Over-Year, Beats Estimates
Strong enterprise adoption and geographic expansion drove results well above analyst consensus. Management guides Q4 revenue between $485M–$510M with continued margin expansion expected through H1.
Company History
9 milestones
Freshworks is established with a founding team of 6. The company sets out to reimagine saas infrastructure from the ground up, with its first office in San Mateo, CA.
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