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Zendesk

● Active
SaaS · San Francisco, CA · Est. 2007
Customer ServiceSaaSCRMEnterprise↗ Website
$10.2B
Valuation
$1.89B
Revenue
7k+
Employees
2007
Founded

Zendesk is a customer service and engagement platform that helps businesses manage customer support, sales, and engagement across channels including email, chat, voice, and social. Used by over 100,000 organizations worldwide, Zendesk provides tools for support ticketing, AI-powered automation, and customer analytics to improve service quality and operational efficiency.

Recent Press
5 items
PRESS RELEASE·2 days ago
Zendesk Launches Next-Generation SaaS Infrastructure Platform
The new platform reduces deployment complexity by 60% and introduces real-time anomaly detection. Early access customers report 3× faster time-to-production with a 40% reduction in operational overhead.
FUNDING·3 weeks ago
Zendesk Secures $220M Series F at $6.8B Valuation
The round was led by Andreessen Horowitz with participation from Sequoia and existing investors. Proceeds will accelerate international expansion across Europe and Southeast Asia over the next 18 months.
ACQUISITION·5 weeks ago
Zendesk Acquires Developer Tooling Startup Stackform for $85M
The 18-person Stackform team joins Zendesk Engineering. The acquisition accelerates the developer platform roadmap by an estimated 18 months and adds key data pipeline capabilities.
PRESS RELEASE·2 months ago
Zendesk Expands Strategic Partnership with Google Cloud
The expanded partnership enables native integrations across all major Google Cloud services. Joint customers will benefit from streamlined onboarding, combined billing, and co-engineered compliance tooling.
EARNINGS·3 months ago
Zendesk Reports Q3 Revenue Up 41% Year-Over-Year, Beats Estimates
Strong enterprise adoption and geographic expansion drove results well above analyst consensus. Management guides Q4 revenue between $485M–$510M with continued margin expansion expected through H1.
Company History
9 milestones
Zendesk is established with a founding team of 6. The company sets out to reimagine saas infrastructure from the ground up, with its first office in San Francisco, CA.
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